A big part of the service we provide at LaSalle Auto Centre for our Sarnia customers is education. We want you to feel confident with your service decisions.
And we're always open to questions from our valued Sarnia area customers. Even though we try to be proactive in our LaSalle Auto Centre automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.
We've found our Sarnia customers like the service reminders. They've gro... read more
About 80% of the vehicles on Sarnia roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Ontario. Some of the maintenance issues are minor. Others represent serious safety concerns. There are many reasons Sarnia drivers neglect their routine car care. Some of the more common ones are complacency, lack of confi... read more
When you drop your vehicle off at LaSalle Auto Centre in Sarnia , they don't just poke around under your hood looking for stuff to do. LaSalle Auto Centre professionals have lists and procedures they follow for different types of service. First of all, your Sarnia service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regula... read more
All Ontario pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Sarnia automotive service centers including LaSalle Auto Centre have procedural standards for each service they perform. LaSalle Auto Centre technicians are trained step by step. And they per... read more
We've all seen drivers do crazy things while driving to or from Sarnia . A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Ontario roads.The truth is that all of us are distracted when we drive. Unfortunately, traffic, road construction and other external factors are beyond our control. The distractions inside our car, however, are things we can often control.Here's... read more
Sarnia drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at LaSalle Auto Centre uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understan... read more
Some Sarnia vehicle owners wonder why LaSalle Auto Centre and other Sarnia auto repair shops charge a fee for vehicle diagnostics.
Receiving a diagnostic charge at LaSalle Auto Centre for a tricky automotive problem shouldn't be a surprise. In the Sarnia area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy Ontario road, you pull off at the next off-ramp and take a quick visual check. That is usually... read more
One might say the most challenging part of being an automotive service technician at LaSalle Auto Centre in Sarnia is diagnosing a problem before it can be fixed.Cars in Ontario are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvi... read more
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Sarnia automotive service and repair industry hasn't been given a pass either.Unfortunately, every profession in Sarnia has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are... read more
There are some things drivers should know about Sarnia car service and repair. First and foremost, LaSalle Auto Centre cares about you and your family's safety. And we really appreciate your business. LaSalle Auto Centre in Sarnia wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be r... read more